RETURN & REFUND


Last updated: 5 August 2018.


Thank you for shopping at Whizurl’s Shop’s website ("the website").

If you are not entirely satisfied with your purchase, we’re here to help.


Returns

You have 14 working days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.


Refunds


Refunds due to Out of Stock

If we found that your ordered item is out of stock, we shall notify you immediately via your registered email on the website and shall refund you within 48 hours from the date we received your payment. 


Refunds due to Item's Nature/Faulty

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your bank account (local customer) or PayPal account (overseas customer).

You will receive the credit within a certain amount of days, depending on your beneficiary bank’s and PayPal’s turnaround time.


Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We will only refund the price that you have paid for the returned item.


Contact Us

If you have any questions on how and where to return your item, please contact us.